support
Method #1:
The quickest, easiest, and overall best way to get the help you need from us is via the helpdesk at our parent company, Parasane™. To do so at any time, simply fill out the form below to submit a ticket to the appropriate department. A member of our staff will reply to your request as soon as possible.

(Looking for the status of a ticket you already submitted? Click here.)

Full Name:
Email Address:
Telephone:
Department:
Subject:
Message:
Priority:
   
Method #2:
Near the bottom-right corner of most pages on the site is our live chat support indicator. When available, you may contact us for live support for sales or technical questions by clicking the link. If all of the operators are busy, or during times when our live support operators are unavailable, you'll be prompted to submit a message via an online form. Your message will be returned in the order in which it was received.
PilotPig™ was founded in the Spring of 2007 as a branch of the Parasane™ web hosting division. What began as a project for folks involved in open source groups such as the PHP project to be able to use specialized and experimental functions grew into a full company in its own right. Now with over 250 websites hosted on a network of servers, PilotPig™ has become a real pioneer in the shared hosting industry.
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PilotPig™ is a legal Trademark of Parasane, LLC.

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